IT Support & Consultancy

Whether you are a start-up or an established organisation our IT Support & Consultancy solutions will give you the peace of mind that your IT infrastructure is up and running and being pro-actively monitored 24/7.

Working alongside your existing in-house IT department or as an outsourced provider all our support & consultancy solutions deliver first class customer service and technical knowhow.

Consultancy & Support can be purchased as an ad-hoc service or at a low monthly cost per device and include the following services:

  • Business Continuity
  • 24/7 System Monitoring
  • Account Management
  • Regular Visits
  • Telephone / Remote & Field Support
  • Microsoft & Apple Support

Network Security

Computer and network security is one of the most critical functions facing today’s technological world. Your organization’s I.T. environment will incur more attacks this year than in the last five years combined. Internal network security is commonly overlooked. It is essential to draft strong security policies to protect your business’s trade secrets, pricing, personnel information and much more. Your business will experience significant downtime and spend a great deal more money addressing these concerns reactively than proactively.

Think Big Tech has extensive core knowledge of how to best address these requirements.

Contact us today and let us take care of this for you.

Network Monitoring

Network monitoring is a key component within the scope of our Think Big Tech Service, that enables us to deliver world class IT Services to your business 24x7x365.

From our centralized Network Operations Center (NOC) we are able to see potential problems and take corrective action before they affect your business.

Think Big Tech’s Network Monitoring features the following benefits:

  • Significant reduction in downtime
  • Improved network and hardware performance
  • Fewer ‘growing pains’ via network capacity management
  • Lower costs and increased efficiency via resource reallocation
  • Protection against security breaches
  • Visits from Think Big’s engineers are more productive and less intrusive
  • Increased employee productivity by automating routine administrative f

Testimonials

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